Chapter 18
Speaking in Small Groups
Small Group
A collection of 3 to 12 people who assemble for a specific purpose.
Problem-Solving Group
A small group formed to solve a particular problem.
Leadership
The ability to influence group members so as to help achieve the goals of the group.
Kinds of Group Leaders
Implied Leader
A group member to whom other members defer because of her or his rank, expertise, or other quality.
Emergent Leader
A group member who emerges as a leader during the group's deliberations.
Designated Leader
A person who is elected or appointed as leader when the group is formed.
Group Needs
Procedural Needs
Routine "housekeeping" actions necessary for the efficient conduct of business in a small group.
Task Needs
Substantive actions necessary to help a small group complete its assigned task.
Maintenance Needs
Communicative actions necessary to maintain interpersonal relations in a small group.
Responsibilities in a Small Group
Be committed to the group’s goals
Fulfill individual assignments
Avoid interpersonal conflicts
Encourage full participation
Keep the discussion on track
Hidden Agenda
A set of unstated individual goals that may conflict with the goals of the group as a whole.
Reflective-Thinking Method
A five-step method for directing discussion in a problem-solving small group.
Steps of the Reflective-Thinking Method
Define the problem
Analyze the problem
Establish criteria for solutions
Generate potential solutions
Select the best solution
Question of Policy
A question about whether a specific course of action should or should not be taken.
Guidelines for Discussion Questions
Make the question clear and specific
Phrase the question to allow for a wide range of answers
Avoid biased or slanted questions
Pose a single question
Make the Question Clear and Specific
Phrase the Question to Allow for a Wide Range of Answers
Avoid Biased or Slanted Questions
Pose a Single Question
Consensus
A group decision that is acceptable to all members of the group.
Types of Group Presentations
Oral Report
A speech presenting the findings, conclusions, decisions, etc. of a small group.
Symposium
A public presentation in which several people present prepared speeches on different aspects of the same topic.
Panel Discussion
A structured conversation on a given topic among several people in front of an audience.